Returns & Exchanges

At DEFY, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn and tagged items.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

  • 3.
    Attach the Label

    Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

  • 4.
    Drop Off and Refund

    Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.