Returns & Exchanges
At DEFY, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn and tagged items.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to your original payment method within 5-7 business days of receipt.